Checkout Issues?
While most people haven't had any problems it has been reported that some people have not been able to make their payment without using a PayPal account through the online payment system on this website.
We use PayPal to process payments, and here are a few suggestions that may help resolve things if you have a problem making payment. PayPal never seem to be able to want to address this as I think their policy is to get as many customers for themselves as possible. Other payment options are included at the end.
We use PayPal to process payments, and here are a few suggestions that may help resolve things if you have a problem making payment. PayPal never seem to be able to want to address this as I think their policy is to get as many customers for themselves as possible. Other payment options are included at the end.
When the card option has not been shown, sometimes removing the item and starting again has resolved the issue. Also, potentially trying again after a few hours or the next day.
Clearing the cookies on your computer/device may also clear the issue.
Using a different device (a computer rather than a mobile for example) sometimes works.
If you have a PayPal account but wish to pay direct by card, then if you use an email address that is linked to your PayPal account it may go straight to paying by PayPal and not give a card option. If you use a different email address to the one registered with PayPal this resolves that issue.
The link for 'checkout' and/or 'pay by debit/credit card' words are shown in a lighter shade than the bold 'PayPal' and is possibly more easily missed.
When you've gone through the checkout it sometimes asks you to set up a PayPal account (all very bold and visible) but underneath there is a 'not now' again in a lighter font and not always obvious.
Clearing the cookies on your computer/device may also clear the issue.
Using a different device (a computer rather than a mobile for example) sometimes works.
If you have a PayPal account but wish to pay direct by card, then if you use an email address that is linked to your PayPal account it may go straight to paying by PayPal and not give a card option. If you use a different email address to the one registered with PayPal this resolves that issue.
The link for 'checkout' and/or 'pay by debit/credit card' words are shown in a lighter shade than the bold 'PayPal' and is possibly more easily missed.
When you've gone through the checkout it sometimes asks you to set up a PayPal account (all very bold and visible) but underneath there is a 'not now' again in a lighter font and not always obvious.